Pricing

Prices you can see before you call.

Most IT companies in Atlanta do not publish prices. We do, so you know roughly what something costs before you spend a minute on the phone. Every project still gets a fixed quote in writing before we start.

Month to month with 30 days notice.

A written fixed price before any project starts.

A 12 month agreement is optional, lowers the price, and leaving early only repays the discount.

Want a number right now? Try the instant estimate below, or read the pricing questions.

What most offices start with

Six prices cover nearly every first conversation. Every project still gets a fixed quote in writing before we start.

Office checkup

$350

Not sure where to start? We look at everything once, write it down, and tell you what matters first.

  • One hour on site, looking at your computers, Wi-Fi, email, backups, and cameras
  • A written list of what we found and what each fix would cost
  • We check whether any of your business email addresses have shown up in known password leaks and show you the list.
  • The $350 is credited once toward your first fixed-price project or care plan onboarding signed within 30 days
Book a 15-minute call

Monthly care plan

$125 per person a month

$1,000 monthly minimum. Month to month, cancel with 30 days notice, or $115 on a 12 month agreement. The 12 month price lowers the bill once the per person total is above the minimum, which on Monthly care starts at 9 people. Care plus security is $165 per person a month and is not yet open for sign-ups.

  • Remote help during support hours, as often as you need it
  • Updates, security software, and backups checked for you
  • New hire setup and same-day shutoff when someone leaves
Everything the plan includes

Cameras and door access

From $3,200 4 cameras installed

UniFi cameras and badge doors you own, with no manufacturer subscription fees.

  • 4 cameras from $3,200 installed. 4 UniFi cameras, a recorder, PoE power for each camera, a storage drive, 4 standard cable runs, mounting, setup, and a walkthrough
  • 6 cameras from $4,500 installed. 6 UniFi cameras, the recorder and PoE power, a larger storage drive than the 4 camera package, 6 standard cable runs, mounting, setup, and a walkthrough
  • First badge door from $1,800 installed
  • Hardware listed at our cost on your quote. Recording time depends on camera settings, activity, and drive size. We estimate it on your quote and check it after install. It is an estimate, not a guarantee

All camera and door wiring is performed under a Georgia low-voltage license.

What's included

Network and Wi-Fi

From $2,500 plus hardware at our cost

Steady Wi-Fi with business-grade gear you own.

  • UniFi gateway, switches, and access points
  • Separate guest Wi-Fi
  • Hardware listed at our cost on your quote
What's included

Microsoft 365 setup

From $1,200 up to 10 people

Business email that's set up right and hard to break into.

  • Email, files, and calendars set up or cleaned up
  • Two-step login on every account
  • Tested backups of email and files
What's included

New location package

From $8,500

Everything a new office needs, working before move-in day.

  • Network and Wi-Fi design, setup, and testing for the whole space
  • The 4 camera package and the first door package, installed as published, including their standard cable runs
  • Microsoft 365 set up for up to 10 people
  • Network hardware itemized at our cost
  • Additional network cabling quoted separately, with cable and parts at our cost and installation labor priced on the quote
What's included

Want to start for free? The 2-minute self-check asks ten yes or no questions and shows your gaps right away. Nothing to sign up for.

Instant estimate

Three numbers from you, a rough figure from us, worked out from the prices on this page. It runs in your browser. Nothing is sent and there is nothing to sign up for.

This estimate is not a quote. Camera and door work is quoted after a site review, and a price marked from can rise with longer cable runs, special doors, or a larger storage drive. Monthly care is month to month with 30 days notice, and a 12 month agreement lowers the per person price once the total is above the minimum. Care plus security is not open for sign-ups. Hardware is listed at our cost on every quote.

Everything else we price

Projects, add-ons, and rates. Open to see the full list.

Projects

Cyber insurance readinessYour insurance application answered question by question, the gaps fixed, and a folder of proof for your files.From $1,500
Staff training45 minutes on fake emails and passwords for up to 15 people, with a sign-in sheet for your insurance file.$150 remote, $250 on-site
Card payment (PCI) readinessFor any business that takes cards. Your terminal or point of sale on its own network, the card industry's self-assessment filled out with you, the flagged items fixed, and an evidence folder for your processor.From $900
Email migrationFrom GoDaddy, Google, an old server, or a personal account into Microsoft 365. Every mailbox is checked before the old service is closed, and the switch is made outside business hours.From $900, up to 10 mailboxes
Business phonesUniFi Talk desk phones on the same network and app as everything else, with call routing and voicemail to email. UniFi Talk service billed per phone number at our cost, currently $9.99 a month on the Plus plan or $24.99 on Pro.From $1,200 setup, up to 5 phones
Backup internetA cellular backup connection on your network gateway that takes over automatically when your internet goes down. Includes a coverage check, a scheduled failover test of the business apps you name, and staff instructions. It cannot fix an outage at a cloud service or card processor.From $450 plus hardware at our cost

Add-ons

Each additional cameraOne camera, one standard cable run, mounting, and setup, on a free port of your existing recorder. A larger storage drive is not included. More cameras on the same drive means less recording time, and a larger drive is quoted at our cost if you want it.$450 installed
Each additional doorDoors that need special locks, like glass or fire-rated doors, are quoted after a look.From $1,200 installed
Camera and door monitoringWatching the system, updates, keeping footage saved, adding and removing badges and users, and pulling clips when you ask.$20 per camera, $25 per door a month, $60 minimum per site
OnboardingOne-time setup when a care plan starts. Inventory, account cleanup, two-step login on every account, security software, backups, the password manager, shared documentation, and the first training session. It includes a standard handover from a previous IT provider when that provider cooperates. Substantial cleanup, data moves such as email migration, complex handovers, and replacement equipment are quoted separately, and nothing done in onboarding is charged again in a project. The $350 office checkup is credited toward it once, when the checkup was done within the prior 30 days.One month of care, one time
Compliance point personFor firms under a federal data security rule that requires one named person to oversee the security program, such as tax and accounting firms, mortgage brokers, and car dealers that arrange financing. We hold that named role in writing, keep the required checklist current, and sit in on your insurance renewal. Your business keeps responsibility for the program and names a senior person to oversee it. This is technical and documentation work, not legal advice, an audit, or a certification. Available after a care plan has been in place for 30 days. Paused for new sign-ups while we finish reviewing its terms.$150 a month, requires a care plan

Quoted after a short review

Newer services without a published price yet. After a short call or look, you get a fixed price in writing before any work starts.

Security alongside your IT providerFor businesses that keep their current IT person or company. A written split of who handles security, setup quoted as a project, ongoing work quoted separately. DetailsQuoted after a short review
Backup and recovery testingTest restores of the systems you can't run without, the measured times, and written recovery steps. DetailsQuoted after a short review
Email fraud protectionDomain settings, two-step login and forwarding rule checks, a call-back rule for payment changes, and staff training. DetailsQuoted after a short review
IT provider handover without monthly careInventory, access moved to accounts you own, and one handover document. Part of onboarding when you start a care plan. DetailsQuoted after a short review
Annual security reviewA once-a-year check for project customers without monthly care, with a prioritized action list. DetailsQuoted after a short review
Business data on personal phonesApp protection and written procedures for lost phones and departures. Needs a Microsoft plan that includes Intune. DetailsQuoted after a short review
Security questionnaire helpYour customer's actual questionnaire, checked and answered accurately with evidence. Fixes quoted separately. DetailsQuoted after a short review
Network care without cameras or doorsHealth alerts and updates for a UniFi network, for businesses that don't need computer support. DetailsQuoted after a site review
Business or location takeover handoverAuthorized transfer of accounts from the former owner, their access removed, and existing equipment checked. DetailsQuoted after a site review
Microsoft 365 Business Premium hardeningThe security already in your Business Premium licenses turned on and tuned. Managed devices, sign-in rules, and passkeys. Needs Business Premium licensing. DetailsQuoted after a short review
Email authentication enforcementSPF, DKIM, and DMARC set up, watched, and moved to enforcement so it is much harder for anyone to send mail as your exact domain. DetailsQuoted after a short review
Account and access auditEvery account, shared mailbox, old vendor login, and file share reviewed, with a written list of who has access to what and what to close. DetailsQuoted after a short review

Rates

Work not on the menuA printer that won't behave, a one-off setup, a move that isn't a full package.$150 an hour, quoted first
Emergency work outside support hoursWhen we are able to take it.$200 an hour, 2 hour minimum
Incident triageIf you think you've been hacked. Up to 3 hours, then $150 an hour, quoted first. Same day when received before 3 pm on a business day, otherwise the next business day. Not a 24 hour service. What to do right now$600 flat

Two monthly plans

Monthly care

Starting at $125 per person a month

$1,000 monthly minimum. Month to month, cancel with 30 days notice, or save $10 per person a month on a 12 month agreement once your per person total is above the $1,000 minimum. Onboarding is a one-time fee equal to one month of care, and the $350 office checkup is credited toward it. Cameras and doors are billed separately, as listed above.

Care plus security

$165 per person a month

Everything in Monthly care, plus the controls cyber insurers commonly ask about. Same $1,000 monthly minimum, $155 on a 12 month agreement. Licenses for the added tools are included in the price.

Not yet open for sign-ups. We are finishing the security operations service and vendor setup behind this tier, so ask and we will tell you when it opens.

  • 24 hour monitored threat detection on every computer, with a security team that isolates an infected machine day or night
  • Daily backup of Microsoft 365 email and files, kept outside Microsoft
  • Advanced email filtering that checks links and attachments before they reach the inbox
  • A five minute security lesson every month and a phishing test every quarter, announced to staff in advance
  • Dark web monitoring for every staff email address
  • A written quarterly security review you can hand to your insurer, including equipment and license changes

The round the clock monitoring comes from a third-party security operations service that watches covered computers and can isolate one at night. Our own help desk works the business hours below, and we follow up on what it finds during those hours.

How the checkup, onboarding, and fixes fit together

  • The $350 office checkup comes off once, from the first fixed-price project or care plan onboarding you sign within 30 days. It does not apply to hourly work or monthly fees.
  • Onboarding is the one-time start of a care plan, equal to one month of the plan with a $1,000 minimum. It covers the inventory, account cleanup, two-step login, security software, backup setup with a first test restore, the password manager, documentation, the first training session, and a standard handover from a cooperating previous provider. Substantial cleanup, data moves, and complex handovers are quoted separately, and nothing is charged twice.
  • Fixes and replacement equipment found during a checkup or onboarding are quoted in writing before anything is done. Hardware and licenses are at our cost.
  • Care plan coverage starts once every covered computer runs a supported operating system with security software, two-step login is on for email and admin accounts, and a tested backup exists.
  • Projects are separate from monthly care. A project ends when you accept it, and monthly care afterward is optional.

Pricing questions

Is there a contract?

Monthly care runs month to month, and either side can end it with 30 days written notice. There is no early termination fee. A 12 month agreement is optional. It lowers the price to $115 per person a month, and if you end it early the only amount due is the $10 per person difference for the months already billed. Projects are one-time work with a fixed price in writing, and they end when you accept the work.

What does the $1,000 monthly minimum buy?

The whole care plan, for up to 8 people. At $125 per person, 8 people come to exactly $1,000, so a 3 person office and an 8 person office pay the same $1,000 a month. From 9 people the bill is $125 per person. People can be added or removed at any time by email, and the bill adjusts the following month.

What does onboarding cost?

One month of the plan you chose, at your number of covered people, with a $1,000 minimum. It is a one-time fee, invoiced when the care plan schedule is signed, and the $350 office checkup is credited toward it once when the checkup was done within the prior 30 days. Onboarding usually takes 2 to 4 weeks, and the monthly plan starts the month after it is complete.

Who pays for licenses and hardware?

You do, at cost. Microsoft 365, Windows, industry software, and equipment are bought in your name or passed through at the supplier's invoice price with no markup, and you own them. Two things are included in the care plan price. The password manager subscription and the security software listed in the plan, which is Microsoft Defender Antivirus built into Windows.

What happens at renewal?

Month to month care simply continues until one side gives 30 days notice. The price can change once per calendar year with 60 days written notice. A 12 month agreement keeps its price for the full 12 months, then continues month to month at the month to month price in effect until either side gives 30 days notice.

We are switching from another IT provider. What does that cost?

If you start a care plan, the standard handover is part of onboarding. That means the inventory, access moved to accounts you own with your written authorization, and the handover document, when the previous provider cooperates. Recovering accounts through a registrar or vendor when the previous holder will not cooperate, data moves, and substantial cleanup are quoted separately before any work. A handover without monthly care is quoted after a short review. See switching IT providers.

Can we be charged twice for the same work?

No. Work that appears in both onboarding and a project signed at the same time is performed once and charged once. When Microsoft 365 setup is signed with onboarding, the project schedule states the combined scope and either the adjusted price or the separate deliverables. The $350 checkup is credited once, to the first fixed-price project or onboarding signed within 30 days.

When does care actually start?

Coverage begins once every covered computer runs a supported operating system with security software, two-step login is on for every email and admin account, and a tested backup exists. If equipment has to be replaced first, we list it and quote it in writing. Reply times and support hours are on the service levels page.

Support hours

Business hours
Monday through Friday, 8 am to 6 pm
Calls, texts, email, and remote help, answered the same business day
Scheduled on-site work
Weekday evenings until 8 pm and Saturdays, booked ahead, at our normal prices
Closed Sunday
When work begins
Next business day for standard requests
Same day for a locked-out user, a down internet connection, or a suspected security incident when received before 3 pm on a business day
Round the clock threat monitoring
Only on Care plus security, which is not yet open for sign-ups. A third-party security operations service watches covered computers and can isolate one day or night. It is not our help desk, and we follow up during business hours
Outside business hours
Unplanned work is $200 an hour with a 2 hour minimum, when we are able to take it

Is this a fit?

We fit

  • Small and growing businesses. Larger teams and complex setups are welcome after a review of coverage, locations, and on-site needs
  • Owners who want the same people every time, people who know their setup
  • Offices that are fine with scheduled work instead of someone on call all day

We don't fit

  • Businesses that need every call answered live by a staffed help desk
  • If that's you, we'll point you to a larger firm we trust.

Stop being your own IT person.

Tell us what's bugging you. In 15 minutes you'll know what it takes to fix and roughly what it costs.