Recovery planning and testing
Find out whether your backups bring the business back.
A backup that has never been restored is a guess. We agree on what matters most, run real test restores, and write down what worked, how long it took, and what still needs fixing.
The problem, and what we do about it
Most owners know there is a backup. Fewer know what it covers, how long a restore takes, or whether the accounting software comes back working or as a folder of files. Getting one file back is not the same as getting the business back. A working office needs the data, the application that reads it, the logins, the licenses, and sometimes a call to the software company.
We list the files, applications, and systems your business cannot run without, then agree which ones to test. We run the restores, record what worked, how long each one took, and what it depended on, and write plain recovery steps for next time. When an application vendor has to be involved, we coordinate with them.
Who it's for
Honest on purpose, so nobody wastes a call.
A good fit
- Offices that pay for a backup but have never seen a restore
- Businesses whose insurer or customer asks whether backups are tested
- Firms with an office server, a storage box, or desktop accounting or practice software
Not a fit
- Recovering data from a failed drive that was never backed up
- Anyone wanting a guaranteed recovery time without testing one first
What you get
Written down so there are no surprises on the quote.
What's included
- A list of the important files, applications, and systems, and where each one is backed up
- Test restores of the items we agree on, on a scheduled date
- A written record of each test with the measured time, what worked, and what did not
- The dependencies for each system, such as licenses, logins, and vendor steps
- Plain recovery steps for each tested system
- Coordination with your software vendors when a restore needs them
- A list of fixes, priced separately
What it's not
- A promise that every system comes back in a set time. We only state times we have measured
- Fixing the gaps a test finds, which is quoted separately
- Backup software or storage subscriptions, which are listed on the quote
- Fees your software vendors charge for their part
See a sample restore test record, made with fictional data.
What it costs
New services are quoted after a short review, so the price fits your setup instead of a guess. You get a fixed price in writing before any work starts.
| What | Price |
|---|---|
| Recovery planning and test restores | Quoted after a short review |
| Backup software or storage | Listed on the quote at our cost |
| Fixes found during testing | Fixed price in writing |
| Quarterly test restore of Microsoft 365 and covered servers | Included in the monthly care plan |
See the price for this on the pricing page
The quote names the systems being tested. Backup subscriptions, extra storage, and vendor fees are separate lines.
What it depends on
- Access to the systems and the backups, approved by the owner
- Someone who knows how each application is used day to day
- Your software vendors, when a restore needs their steps
- A spare computer or test location for restores that should not touch the live system
Next step
Book a 15-minute call and tell us what you back up today and the one system you could not work without.
How it works
Simple on purpose. You always know what's next and what it costs.
A 15-minute call
Tell us what's going on. We'll tell you honestly if we're a fit.
A quick look
A short visit or a remote session so we see your setup for real.
A fixed price in writing
What we'll do, what it costs, and when. The price doesn't move.
Scheduled work
We book a time that doesn't shut your business down, then get it done. Reply times and support hours are on the service levels page.
Questions owners ask
What is the difference between restoring a file and restoring the business?
A file restore puts a document back. Restoring the business means people can work again, which can need the application reinstalled, its license moved, logins working, and the data in the right place. We test that for the systems you choose.
Will you tell us how long a recovery takes?
We tell you how long the tests we ran actually took and what that time depended on. We don't promise a recovery time we haven't measured.
Does a test put our live data at risk?
We plan each test to restore to a separate location or a spare machine wherever possible, and we agree the plan with you first.
How often should this be done?
At least once a year and after any big change, like a new server or new practice software. On the monthly care plan we run a test restore of Microsoft 365 and covered servers every quarter.
What does it cost?
It depends on how many systems are tested and how they are backed up, so we quote it after a short review.
Sources we used
Public guidance we relied on for the facts on this page. None of it endorses Vektrion.
Ask a quick question, get a straight answer
Three fields. You hear back the same business day by text or email, whichever you give us.
Stop being your own IT person.
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