Review requests
Ask every customer for a review, without anyone remembering to.
Reviews come from asking, and asking is the step that gets skipped. When a job is marked done, the customer gets one short request with your Google review link, and new reviews come to you with a drafted reply.
The problem, and what we do about it
Happy customers rarely think to leave a review on their own. The owner means to ask, then the next job starts. A few months later the Google profile still shows the same handful of reviews.
We connect the moment a job is finished, from your invoicing, scheduling, or job tool, to one polite request by email or text with a direct link to your Google review page. Every customer gets the same request. New reviews come to you with a drafted reply to edit and post, so nothing sits unanswered.
Who it's for
Honest on purpose, so nobody wastes a call.
A good fit
- Local service businesses that depend on the Google map results
- Practices, shops, and restaurants with a steady flow of customers
- Owners who know they should ask for reviews and never have time
Not a fit
- Buying reviews, rewarding reviews, or asking only the customers you expect to be happy. Google and the FTC prohibit those
- Removing reviews you disagree with
What you get
Written down so there are no surprises on the quote.
What's included
- A review request sent when a job is marked done, by email or text
- A direct link to your Google review page
- The same request for every customer, with no filtering by expected rating
- One reminder at most, then it stops
- New reviews sent to you with a drafted reply to edit and post
- A short monthly count of requests sent and reviews received
What it's not
- Fake, paid, or rewarded reviews of any kind
- Posting replies without your approval
- Google Business Profile setup, which is part of local search
What it costs
Published prices are starting points for the scope listed. You get a fixed price in writing before any work starts, and platform or license fees are listed as separate lines.
| What | Price |
|---|---|
| Quick workflow, one trigger and the request | $750 |
| Standard automation, several sources or locations | From $1,500 |
| Automation care, watched and fixed | $150 a month, or $100 on a care plan |
| Texting service, if used | In your name, at the provider's price |
See the price for this on the pricing page
What it depends on
- A verified Google Business Profile, which we can help with first
- A tool that knows when a job is finished, such as your invoicing or scheduling software
- Texts only to customers who agreed to receive them
What you own
Accounts and builds stay in your business's name. The details are on the workflow automation page.
Next step
Book a 15-minute call and tell us how you mark a job as done today.
Prefer to write? Send the form and we reply the same business day.
How it works
The build hangs off the moment a job is marked done in the tool you already use. We confirm the direct link to your Google review page, write the request and the one reminder in your words, and send both to a test customer first so you see exactly what arrives.
An automation checkup
One hour on site or remote. You get a one page map of the repeat work in your office, the three builds worth doing first, and what each one costs. $450, credited in full toward automation work you book with us within 30 days.
A fixed price in writing
What the build does, which tools it uses, what the platform fees will be, and when it goes live. The price does not move.
Built and tested on your real work
We build it in your accounts, run it on real examples with you watching, and fix what does not fit how your office actually works.
Handover, then care if you want it
A one page note on what runs, where, and how to turn it off. Automation care keeps it working when a vendor changes something.
Questions owners ask
Is it allowed to ask for reviews?
Yes. Google allows businesses to ask for reviews. What it prohibits is offering rewards, posting reviews for customers, or discouraging unhappy customers. The FTC also bans fake and bought reviews. Every customer gets the same request, so the setup stays inside those rules.
Can we send unhappy customers somewhere else first?
No. That practice is called review gating and Google treats it as a policy violation. A complaint should reach you directly, and that is a separate conversation from the review request.
Who writes the replies?
A reply is drafted for each new review and sent to you. You edit it and post it. Nothing is posted in your name without your approval.
We run a health practice. Is anything different?
Yes. A reply to a review must never confirm that someone is a patient or mention their care, because that is protected health information. Drafted replies for health practices stay general, and requests go out only through tools that fit HIPAA.
How many reviews will we get?
Nobody can promise a number. Asking every customer consistently is the part you control, and that is what this sets up.
What does it cost?
A single trigger with the request is a quick workflow at $750. Several sources or locations is a standard automation, from $1,500.
Sources we used
Public guidance we relied on for the facts on this page. None of it endorses Vektrion.
Ask a quick question, get a straight answer
Three fields. You hear back the same business day by text or email, whichever you give us.
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